EMPLOYEE SPOTLIGHT

Laurie Kershaw


Laurie Kershaw

This month we received word from the Florida’s Department of Environmental Protection that Kyra Solution’s Laurie Kershaw has been an exemplary person to work with.

“Laurie always handles customer interactions with the utmost care, respect, and professionalism… She has far exceeded my expectations for what I hoped for (with the position) and consider her to be extremely valuable for her function as ScrumMaster, facilitator, and liaison to our customers.  Laurie is a pleasure to work with and candidly, reduces a lot of stress for me by how professionally she operates. Many times we think of how we appreciate people, but never take the time to actually do it.  I wanted to make sure that I commend her for doing such a great job for us .”

Laurie’s current projects include the BTLDS Refresh Project and the AMS Staff Augmentation Project. As part of the AMS project, she is the scrum master, facilitator, and liaison between OTIS, DSL, and OOO. For BTLDS, she is working as the project manager and business analyst. Prior to joining Kyra in November 2015, she spent the last 20 years working in the IT sector. Through the years she has supported the public sector, working on a system that processed student loans, working on system that managed a Prepaid College Program, working on an electronic data interchange system that processed medical and dental claims, and working on a system that processed employee benefits. She has played various roles throughout the years, including business analyst, IT manager, and project manager. In her last role before joining Kyra Solutions, she was the Senior Manager of the IT department responsible for leading business analysts, developers, EDI analysts, technical helpdesk, and database administration teams. Congratulations, Laurie, on a job well done!

 

 


Laurie Kershaw

This month we received word from the Florida’s Department of Environmental Protection that Kyra Solution’s Laurie Kershaw has been an exemplary person to work with.

“Laurie always handles customer interactions with the utmost care, respect, and professionalism… She has far exceeded my expectations for what I hoped for (with the position) and consider her to be extremely valuable for her function as ScrumMaster, facilitator, and liaison to our customers.  Laurie is a pleasure to work with and candidly, reduces a lot of stress for me by how professionally she operates. Many times we think of how we appreciate people, but never take the time to actually do it.  I wanted to make sure that I commend her for doing such a great job for us .”

Laurie’s current projects include the BTLDS Refresh Project and the AMS Staff Augmentation Project. As part of the AMS project, she is the scrum master, facilitator, and liaison between OTIS, DSL, and OOO. For BTLDS, she is working as the project manager and business analyst. Prior to joining Kyra in November 2015, she spent the last 20 years working in the IT sector. Through the years she has supported the public sector, working on a system that processed student loans, working on system that managed a Prepaid College Program, working on an electronic data interchange system that processed medical and dental claims, and working on a system that processed employee benefits. She has played various roles throughout the years, including business analyst, IT manager, and project manager. In her last role before joining Kyra Solutions, she was the Senior Manager of the IT department responsible for leading business analysts, developers, EDI analysts, technical helpdesk, and database administration teams. Congratulations, Laurie, on a job well done!

 

 



 

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