Required Skills and Experience

• Three or more years of experience working as a business analyst using both Agile and Waterfall methodologies.
• Strong knowledge of information systems and business processes.
• Experience with business and technical requirements analysis, business process modeling/mapping, and methodology development.
• Experience coordinating business users, technical staff, and architects to help analyze and define future needs and operations based upon use case and analysis of alternatives.
• In-depth knowledge of business process design and re-engineering.
• Knowledge of data management, data governance and data migration process.
• Experience communicating and working within cross-departmental teams.
• Excellent computer skills, with strong concentration on Microsoft Word, Visio, PowerPoint, and Excel.
• Excellent leadership and negotiation skills.
• Excellent verbal and written communication skills.
• Excellent collaborative and interpersonal skills.
• Excellent critical thinking, problem-solving, and decision-making skills.
• Experience working with business process improvement projects.
• Experience with large-scale projects.
• Experience with State government projects.
• Experience with Organizational Change Management.
• Experience with facilitating solution design, building and testing.
• A take charge, can-do attitude.

Primary Responsibilities

• Leading and/or assisting Department staff in business requirements gathering sessions for Joint Application Development (JADs).
• Working closely with customers, stakeholders, and IT software developers to document business requirements.
• Working closely with customers to align technology solutions with business strategies.
• Collaborates and builds trusted relationships with business units, development teams, and other stakeholders to gather, analyze and prioritize work efforts.
• Developing as-is, to-be, and other required business analysis documentation.
• Developing and leading implementation of business process improvement recommendations.
• Serving as a liaison with Department users.
• Analyzing complex requirements to ensure that they are executable, testable, complete, and not ambiguous.
• Defining data exchange requirements.
• Following a standard set of practices that ensure the integrity and quality of project artifacts.
• Managing the expectations of diverse stakeholders and provide regular briefings to client Leadership.
• Working independently as part of a larger cross-functional team.

Preferred Skills and Experience

• Experience with large-scale mainframe migration or modernization projects.
• Project Management Professional (PMP) or Certified Scrum Master (CSM).
• Certified Business Analyst Professional (CBAP) or Professional Business Analyst (PBI) Certificate(s).
• Experience using the Offender Based Information System (OBIS).
• Experience using or managing clients data.
• Knowledge of IT standards in a criminal justice environment.
• Experience providing business analysis in a criminal justice environment.

Education

• Bachelors Degree, from an accredited college/university, in Computer Science, Information Systems, other related field and three years of relevant work experience, or five years of equivalent work experience.