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Network IT Technician (100% Onsite from Day one)

Fort Myers, FL Posted: 08/08/2022

Required Skills and Experience

  • Performing primary functions of IT Network Technician, and Systems Administrator.
  • Have MCSA certificates and Professional A+ or Network+ certifications.
  • Providing Tier II support for following disciplines:
  • Proficient with Firewall, Cisco Next Gen Firewalls
  • Network (Cisco)
  • Experience working on Servers (Microsoft 2016)
  • SolarWinds
  • Operating Systems
  • Arterial Applications
  • Roadside devices
  • Workstation
  • Experience interacting with the end users (internal & external).
  • Experience using virtualization tools.
  • May provide input into the configuration, support, and maintenance of the IT and network systems.
  • May evaluate or assist in the evaluation of computer networking systems.
  • Ability to communicate the circumstances of software or hardware problems to other technicians.
  • Skills in interpersonal relationships.
  • Ability to clearly communicate technical information in non-technical language.
  • Ability and willingness to work alternate work schedules and be on-call 24 hours/day.
  • Ability to create daily, weekly, monthly, and yearly reports regarding system availability and help desk calls.
  • Ability to prepare clear and concise written communications.
  • Ability to communicate effectively in both oral and written form.
  • Knowledge of configuration management principles and practices.
  • Ability to configure and maintain data networks and servers.
  • Ability to implement LAN/WAN maintenance and management procedures.
  • Experience installing and supporting Microsoft server technologies.
  • Ability to explain technical concepts in non-technical terms to clients and staff; read, interpret and apply technical instructions.
  • Ability to research technical manuals and guides to respond to user questions.
  • Ability to prioritize requests, organize, schedule, and coordinate a variety of activities and projects.
  • Ability to learn new software and hardware packages.
  • Ability to work independently and as a team member.
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