Project Engineer / Crestron Systems Programmer (On-site from Day One)

Ocoee, FL (Long Term) Posted: 12/08/2022

Knowledge, Skills and Abilities

  • Extensive Knowledge of Crestron, Biamp, Extron, Biamp, Polycom & Cisco equipment.
  • Crestron, Extron, and CTS-I certifications.
  • Must be able to design, engineer, prototype, stage, assemble, integrate, install, test, document, and sustain Video Teleconferencing equipment and interconnecting infrastructure.
  • Knowledge of multiple Virtual Meeting platforms such as Microsoft Teams, Zoom, WebEx, and Adobe Connect.
  • Excellent communication skills.
  • Detail Oriented.
  • Time management and organizational skills.
  • Analytical Problem Solver.
  • Self-Motivated.

Primary Responsibilities

  • 4 to 6 years of high-tech industry, product engineering, and/or IT work experience.
  • Responsible for designing and developing Audio Visual software or hardware products.
  • Individuals must have Crestron systems programming experience.
  • Understands business and customer requirements that drive the analysis and design of technical solutions.
  • Participates in all phases of the Audio-Visual room, platform, and resource lifecycle, including the analysis, design, test, and integration of products.
  • Develops design specifications and parameters that follow the Audio- Visual products’ architectural blueprints.
  • Performs Research, evaluates, and incorporates new technology and tools to enhance Audio – Visual experience.
  • Resolves customer complaints with products and responds to suggestions for improvement and enhancements.
  • Assist in the development of product user manuals.
  • Must be able to design, engineer, prototype, stage, assemble, integrate, install, test, document, and sustain Video Teleconferencing equipment and interconnecting infrastructure.
  • Must have established Crestron systems programming experience.
  • Provide support and programming knowledge to change control systems programming for Extron, Crestron, and various DSP Audio systems that we have in place, such as Polycom.
  • Analyze existing infrastructure, work on newly received quotes, and find a balance for a solution that will try to mostly use existing equipment by upgrading at minimal cost and maximum return.
  • Responsible for documenting solutions and processes to Technology issues.
  • Responsible for maintaining Inventory asset management.
  • Responsible for reading and following the Client Procedures and Policies
  • Responsible for tracking incidents in the service desk ticketing systems.
  • Provides technical assistance and training to staff, specifically with the audio-visual equipment in the conference rooms.
  • Answers inquiries concerning audio-visual equipment, including microphones, sound speakers, video screens, projectors, video monitors, connecting wires, and cables.
  • Works with Audio Visual equipment companies as needed for advancer resolution.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Set up, operate, maintain, and repair equipment used to enhance events, such as microphones, video recorders, projectors, and sound mixing equipment.
  • Analyze and transform operational and functional needs into solutions while remaining compliant with regulations, policies, and procedures; document description of system parameters and integrate those parameters to optimize the overall solution effectiveness and efficiency.
  • General IP Networking knowledge, including layer 2 & 3 routings.
  • Travel for supporting events, shows, and conferences as assigned.
  • Travel to customers for investigation of issues and equipment maintenance as assigned.
  • Perform other related duties, as assigned.
  • Works safely with the individual and other people; follows safety rules and safe working practices; uses safety equipment as required.
  • Ability to lift to 25 pounds.
  • Flexibility to work hours between 7:00 AM to & 6:00 PM Monday through Friday with after-hours on-call rotation assistance in the evenings and weekends. Also, remain flexible to work other hours as assigned for business continuity.

Education

  • Bachelor’s Degree in Computer Science, Information Systems, Engineering, or other related fields. Or equivalent work experience. Crestron Certified Master Programmer Certification Required. Crestron DMC-D or higher certification is strongly preferred.

Certification

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