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Salesforce Manager

Tallahassee, FL Posted: 04/14/2021

  • Provide superior support services by overseeing monitoring, maintenance, tracking, reporting, system performance and problem resolution for the CRM platform.
  • Extensive experience in implementing large scale Salesforce Projects.
  • Experience leveraging Salesforce Solutions to manage projects from end to end for Federal agencies.
  • Experience managing the project delivery of CRM implementations within a consulting environment, preferably implementations.
  • Experience leading enterprise-level Salesforce implementation/integration projects.
  • Experience in Salesforce (SFDC) CRM with end-to-end implementation experience.
  • Previous experience leading the successful delivery of complex Salesforce projects is desirable.
  • Design and develop solutions on the platform using Community portals, etc.
  • Solid experience with several technologies including Service Cloud, Sales Cloud, Community Cloud, Analytics Cloud, etc.
  • Implementation Experience with MuleSoft integration is desired.
  • Design and implement solutions to evaluate and improve performance and scalability.
  • Helps to define key operational metrics, develops reporting and cadence.
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