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Business Analyst

Tallahassee, FL Posted: 01/18/2021


  • Lead testing efforts for each release in dev and beta environments.
  • Develop and maintain test plans and scripts for testing.
  • Create Azure DevOps work items for requirements, enhancements, change requests, and bugs; document work in Azure DevOps.
  • Coordinate with the functional owner and developers to research anomalies, identify root causes, and troubleshoot system issues through to resolution.
  • Capture and document metrics in support of the user acceptance testing.
  • Assess current testing processes; recommend and implement process improvements, including automation where practical.
  • Provide time and level-of-effort estimates for testing and requirements analysis.
  • Assess the archive of data in the existing system and assist with conversion from Oracle to SQL and the migration of data into new repositories.
  • Make recommendations for data dissemination and accessibility in the new system.
  • Work with the project manager and development team to determine requirements as needed in support of application development.
  • Create written documentation of requirements for both technical resources and business users.
  • Perform analysis of requirements and be able to integrate changes and new requirements with the existing system design.
  • Create meeting agendas and summaries.
  • Adapt to changes in daily work plans based on customer support and developer needs.
  • Be able to understand and articulate both the overall project goals (i.e, the big picture) and project details in a fast-paced environment.
  • Serve as a liaison between internal and external users and technical resources to translate business needs into technical requirements.
  • Create and use SQL queries in support of analysis activities and to aid in resolution of data and application issues.
  • Comply with Division of IT Information Systems Development Methodology (ISDM) standards and formats on all work products.
  • Assist in the completion of status reporting and escalation of issues to management.
  • Participate as directed in activities under the direction of an IT Project Sponsorship, including the respective IT Team Lead and stakeholders; perform duties delegated by the Project Manager on behalf of the department.
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